What You Need to Know About Workforce Management

Workforce management (WFM) is one of today’s hottest buzzwords when it comes to helping employers and employees boost productivity in the workplace.

According to Gartner, “By 2023, at least 95% of sales of new workforce management (WFM) applications will be deployed on the cloud.”

If you’re not sure what workforce management is and how it can help your employees be more productive, you’ll want to get acquainted with the process sooner than later.

What Is Workforce Management?

Are you having difficulty hiring the right number of people for the right number of assigned duties during the right time of the day?

Workforce management can help.

You can think of WFM as an application, process, or software designed to help employers increase workplace productivity, so that there will always be enough staff to achieve tasks at the right time.

WFM can help you to prevent having too many or too little employees to fulfill work duties efficiently and timely for your customers.

This process can help with the many areas of HR that are often difficult to do on top of the daily workload. Such areas include:

• Scheduling staff
• Keeping track of the times your employees clock in and when they won’t be available to work
• Analyzing your employees’ work performance
• Forecasting (helps you know your work volume, so you can always schedule the right amount of staff on each day)
• Keep track of payroll and employee benefits

So, instead of having to manually input this information with a pen and paper, you’ll have a software right at your finger tips that can help you to manage all these aspects of your business without the hassle.

Since WFM is rapidly improving and changing, you’ll want to get on the bandwagon soon if you think this could help your business and your employees.

If you’re looking for someone to help you handle these difficult HR tasks, our sister company, Cello HR has the skills and experience to make your processes simple, quick, and efficient.